Legal & Policies

Last updated: January 2026

Terms & Conditions

By accessing or purchasing from this website, you agree to be bound by the following terms.

Unlock the Darkroom

is a digital course offering educational materials, tools, and community access for black and white darkroom printing.

All course content is the intellectual property of Matthew Koller and may not be shared, copied, or distributed without written permission. Enrollment grants lifetime access to the course as long as the platform remains active.

We reserve the right to modify course content, update terms, or remove users who violate community guidelines or misuse the content.

If you have questions, contact us at: [email protected]

Disclaimer

The content provided in Unlock the Darkroom, including all videos, PDFs, templates, and community discussions, is for educational purposes only.

Results may vary depending on your experience level, equipment, materials, and effort. While the techniques taught have helped many photographers improve their prints, we do not guarantee specific results, exhibition success, or income through darkroom printing.

Always follow proper safety procedures when working with chemicals and darkroom equipment.

Refund Policy

We want you to feel confident and excited about joining Unlock the Darkroom, which is why we offer a 30-day, no-questions-asked money-back guarantee.

If for any reason you’re not satisfied with the course, just email us at: [email protected] within 30 days of your purchase and we’ll issue a full refund. No hassle, no hard feelings. We believe in the value of this program and we’re here to support you—but we also understand that sometimes it’s just not the right fit.

You’ve got nothing to lose and everything to gain.

Privacy Policy

Your privacy is important to us. This policy explains how information is handled across our website, online courses, digital products, and mobile applications.

When you visit our website or purchase one of our courses, tools, or digital products, we may collect personal information such as your name, email address, and payment details. This information is used solely to deliver purchased course materials or products, communicate with you about your purchase, access, or updates, provide customer support, and improve your experience with our educational content.

Payments are processed securely through trusted third-party payment processors. We do not store your payment information directly.

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may use secure third-party services, such as email platforms or course delivery systems, only as necessary to provide access to purchased content and communicate with you.

You may unsubscribe from marketing emails at any time using the link included in those emails. If you have privacy-related questions regarding the website, courses, or digital products, you may contact us at [email protected].

Darkroom Assistant does not collect, store, or transmit personal user data. The app does not require user accounts, does not collect analytics or usage data, does not use tracking technologies, and does not display advertising.

Any data entered into the Darkroom Assistant app, such as notes, settings, timers, or darkroom-related information, remains stored locally on the user’s device and is not accessible to us or shared with third parties.

If you choose to contact us for app support, we may receive your email address and any information you voluntarily provide, solely for the purpose of responding to your request.

This policy may be updated from time to time to reflect changes to our offerings or legal requirements. Any updates will be posted on this page.

Accessibility Statement

We are committed to providing a website and learning experience that is accessible to all users, regardless of ability or disability.

If you have difficulty accessing any part of this site or course—whether it’s the video player, written materials, navigation, or downloadable files—please let us know. We’re continually working to improve the accessibility of this platform.